| Customization: | Available |
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| After-sales Service: | 3 Years Good After-Sales Service |
| Warranty: | 3 Years |
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| Product Material | Aluminum Alloy | APP | Tuya (Buletooth) |
| Model NO. | Q3 | Door Leaf Thickness | 35mm-70mm |
| Color | Black | Product Size | 50×80×55mm |
| Power Supply | 4 AAA batteries | Inner Box Size | 220×165×85mm |
| Emergency Power Supply | USB Emergency Power Supply | Outer Carton size | 500×460×450mm |
| Fingerprint Head | Semiconductor | Net/Gross Weight | 0.39/0.74KGS |
| Fingerprints Quantity | 100 PCS | Quantity per Carton | 30 PCS |
| Key Quantity | 2 PCS | 20GP Loading | 8100 PCS |
| Lock Body | Not Included | 40HQ Loading | 19500 PCS |
| Unlocking Methods | |||
| Fingerprint | Key | Bluetooth Tuya Unlocking | Anti-lock function |
| Operating Temperature | -25°C-70°C | Operating Humidity | 20%-90%RH |
| Static Current | 40uA | Dynamic Current | 150mA |
| Operating Voltage | 4.5-6V | Door Leaf Thickness | 40mm-70mm |
| Rejection Rate | <0.001% | False Rejection Rate | <0.1% |
| Recognition time | <0.5 Second | Battery life | 6-12 Months |
| Emergency Power Supply | Type C | HS Code | 8301400000 |
Q1: Are you a factory or a trading company?
A: AIXD is a smart lock manufacturer that integrates research and development (R&D), production, and sales.
Our main products include smart locks, hotel locks, digital door locks, fingerprint locks, and Wi-Fi locks.
Q2: What is your production capacity?
A: We have four production lines with a monthly production capacity of approximately 20,000 units.
Q3: What is your minimum order quantity (MOQ)?
A: Our MOQ is just one piece, and we are committed to providing strong support to customers to meet their
diverse needs.
Q4: Can you assist with product design?
A: Yes, we offer OEM/ODM services to help our customers develop the best solutions for their target markets.
Q5: What is the delivery time for sample orders?
A: We are happy to provide customers with free samples, which usually could be shipped within seven days.
Bulk orders are typically ready for shipment in one to two weeks.
Q6: What warranty do you offer?
A: We provide a three-year warranty and lifetime maintenance for major accessories, with cost-based fees for
any necessary repairs after the warranty period.
Q7: What payment terms could be reception for large orders?
A: We typically require a 30% T/T (bank transfer) deposit in advance, with the remaining balance due before
shipment. For smaller payments, we also accept Western Union and PayPal.
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