| Customization: | Available |
|---|---|
| After-sales Service: | 3 Years Good After-Sales Service |
| Warranty: | 3 Years |
|
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| Product Material | Stainless steel | Door Leaf Thickness | 50mm-120mm |
| Manufacturing process | Die Casting | Product Size | 250×61mm |
| Color | Silver, Black | Inner Box Size | 135×190×300mm |
| Power Supply | 4 AA battery | Outer Carton size | 310×260×725mm |
| Battery usage time | 1 year (10 unlocks per day) | Net/Gross Weight | 2.4/2.5 KGS |
| Low Power Warning | After low battery alarm, the lock can be unlocked about 50 times | Quantity per Carton | 8 PCS |
| Emergency Power Supply | USB Emergency Power Supply | Quantity of 20GP | 3824 PCS |
| Cylinder | C Class Cylinder | Quantity of 40HQ | 9296 PCS |
| Fingerprint Head | FPT Semiconductor | Unlocking Methods | |
| Fingerprints Quantity | 100 PCS | Fingerprint | Facial recognition |
| Password Quantity | 250 PCS | Password | Remote Temporary Password (Optional) |
| IC Card Quantity | 100 PCS | Key | Tuya APP Unlocking (Optional) |
| Face Quantity | 100 PCS | Magnetic Card | Bluetooth Unlocking (Optional) |
Q1: Are you a factory or a trading company?
A: AIXD is a smart lock manufacturer that integrates research and development (R&D), production, and sales.
Our main products include smart locks, hotel locks, digital door locks, fingerprint locks, and Wi-Fi locks.
Q2: What is your production capacity?
A: We have four production lines with a monthly production capacity of approximately 20,000 units.
Q3: What is your minimum order quantity (MOQ)?
A: Our MOQ is just one piece, and we are committed to providing strong support to customers to meet their
diverse needs.
Q4: Can you assist with product design?
A: Yes, we offer OEM/ODM services to help our customers develop the best solutions for their target markets.
Q5: What is the delivery time for sample orders?
A: We are happy to provide customers with free samples, which usually could be shipped within seven days.
Bulk orders are typically ready for shipment in one to two weeks.
Q6: What warranty do you offer?
A: We provide a three-year warranty and lifetime maintenance for major accessories, with cost-based fees for
any necessary repairs after the warranty period.
Q7: What payment terms could be reception for large orders?
A: We typically require a 30% T/T (bank transfer) deposit in advance, with the remaining balance due before
shipment. For smaller payments, we also accept Western Union and PayPal.
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